Hello, I would like to give a review but I have not received my order yet.
Hi there,
Thank you for taking the time to leave a review. We apologize for any inconvenience caused by the delay in receiving your order. As stated on our website, the Multicase iPhone 16 Pro Case is currently on pre-order and will be shipped out as soon as it becomes available. An information mail was sent out last week regarding the estimated shipping date. We appreciate your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out to us.
Best,
Customer Service Team
Delivery in good time. Cover fits like a glove , makes the phone feel solid when handling for usage
Cautious when you purchase! They don't return your email if you ask about the return process. The product itself is of outstanding quality. I already have one for my phone and ordered one for my husband, but he did not want it.
Hi there,
Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced with our return process. Our team always strives to provide prompt and helpful responses to our customers. We have checked our records and it looks like we have already replied to your email regarding the return process. We kindly ask that you share the tracking code once you have shipped the product back to us, as we are unable to proceed without this information. Thank you for your understanding and we hope to resolve this matter for you as soon as possible.