Bouletta warrants its products to be free from defects in workmanship and materials under normal use for a period of 24 months from the date of original purchase.
Even if consumer protection laws or regulations are different in the countries in which you reside, the benefits provided by the Bouletta Warranty apply in addition to all rights and remedies conveyed by such consumer protection.
As Bouletta, we do our best to make products that you can use for a long time. We are aware of the fact that we have almost 7/24 leather goods in your hand and are in constant movement in your pocket or bag. We know that our products have to endure these everyday situations and so we only use the best of the best available materials! We recommend that you pay special attention to your Bouletta products. How to use the same pair of shoes every day, wear them out faster; Please do not ignore the same condition for these products. So be aware that they may have little care and cleaning needs to show them some love.
To report a warranty defect, please email our customer service department at firstname.lastname@example.org ; so that we can determine what has happened and give you a suitable solution.
Our customer service department is open from 9 a.m. to 19 p.m. (the time zone GMT/UTC +3) from Monday through Friday to answer any inquiries.